Privacy Policy
Privacy Policy
This Privacy Policy governs the collection, storage, and processing of personal data collected when you visit our website, fill out a contact form on the website, explicitly agree to the processing of data for notification purposes (newsletters, special offers, tips, event notifications, etc.), or decide to make an online purchase.
Data Controller
(as defined by the EU General Data Protection Regulation (GDPR) and applicable data protection legislation)
Ergonomske rešitve d.o.o.
Radvanjska cesta 76, 2000 Maribor
Phone: +386 31 244 260
Email: info@ergonomske-resitve.si
The controller respects your privacy and is committed to handling the collection, storage, and processing of personal data with care and in accordance with applicable data protection regulations. To use, store, and process the personal data you have entrusted to us for specific purposes, we need your consent.
Consent for the Protection and Processing of Personal Data
The collection and use of personal data align with our general business terms and conditions, so we ask that you also carefully read these rules and conditions.
Personal Data and Purpose of Processing
The controller uses a strict opt-in system for email address registration, meaning you will only receive electronic communications if you explicitly agree to receive them, with your clear and unambiguous consent (in accordance with the EU General Data Protection Regulation – GDPR).
Contact Form
The data you provide in the contact form on our website is required for us to respond to your inquiry. We do not process your data for other purposes, nor do we share it with third parties. Before selecting the confirmation box, we need your explicit consent to agree to our privacy policy.
Newsletters
If you wish to receive electronic notifications (newsletters, special offers, tips, event notifications, etc.), we require your explicit consent before you select the confirmation box on the contact form. The contact information you provide when submitting the form on the website is used exclusively for the purpose of informing you about updates and for personalizing notifications (such as linking to social platforms like Facebook, AdWords, etc.), provided you have given such consent.
Online Purchase
We also collect data for the purpose of executing online purchases. The privacy policy of the website applies to you as a visitor or user of this website. A system user is a person who has registered to use the system and has obtained a username and password for system use.
Types of Data Collected on the Website:
- First name, last name
- Email address
- Company name and tax number (for business users)
- Delivery addresses, billing address
- Phone number
- Purchase, payment, and return information
- Data related to your usage and profile (e.g., recent product views, frequent purchases)
- Wish lists, selected categories
- Technical data (e.g., IP addresses, cookies)
For the complete execution of your online purchase, we also share your personal data with trusted partners, i.e., delivery services that ensure the successful completion of your order and delivery to your location. Under no circumstances do we share personal data with unauthorized third parties.
With your explicit consent, you allow us to use the personal data you provide when making an online order for the execution of your orders, for informing you about news, for personalizing notifications (connecting with social platforms like Facebook, AdWords, etc.), for customer profiling (customized offers for customers), for the Loyalty Club purposes, and for monitoring shopping habits. Your data will be anonymized, used only to ensure the smooth processing of orders, and will not be shared with third parties. In the event of a “breach” of the computer system, the administrator does not assume responsibility.
In case of problems or uncertainties in using the website, the administrator reserves the right to contact the user via phone or email.
You can withdraw your consent at any time by sending a request via email to the administrator. If you withdraw your consent, we will no longer use your personal data for notifications (newsletters, special offers, advice, event notifications, etc.), and upon request, your profile will be deleted. The withdrawal of consent does not affect the legality of the processing of your personal data before the withdrawal was submitted.
Retention Period for Personal Data
Personal data is retained for as long as necessary to achieve the purpose (execution of the online purchase, sending electronic content for notification purposes). In cases where applicable legislation specifies mandatory retention periods for personal data, the administrator will delete the personal data after the expiration of the legally prescribed mandatory period. Data obtained based on consent is stored until the consent is revoked.
By registering or signing up on the website, you confirm that you are aware of the purposes of using personal data, the general terms and conditions, and the privacy policy of the website. The administrator will use personal data only for the purposes for which consent was obtained or will disclose the data at the request of the official authorities of the Republic of Slovenia.
Last updated: 02 February 2021
